Thoren369
Privacy Policy
Privacy Policy (GDPR) – Thoren369
1. Introduction:
We care about your personal privacy. This policy describes how we collect, use, and protect your personal data in accordance with the General Data Protection Regulation (GDPR). The policy applies to all customers, partners, and visitors to our websites.
2. What information is collected:
Name, contact details, and organisation number - Billing and payment information - Correspondence (email, phone, agreements) - Technical information (cookies, IP addresses during visits to our websites).
2a.: Legal basis
We process personal data only when necessary to:
• fulfil a contract,
• fulfil a legal obligation,
• or based on your consent.
3. How the information is used:
To deliver services and products - For customer support and communication - For administration and billing - To comply with legal requirements (e.g. accounting) - For marketing if you have actively consented to it.
4. Your rights: You have the right to request: - A record extract (what we have saved about you) - Correction of inaccurate information - Deletion of data (unless storage is required by law) - Restriction of processing - Object to processing - Data portability. You also have the right to lodge a complaint with the Swedish Data Protection Authority (IMY).
5. Sharing with others (data processors)
We use selected providers for web hosting, accounting, and technical support who act as data processors. An overview of these can be obtained at any time by contacting us. External providers are only permitted to process your data in accordance with a data processing agreement and in compliance with the GDPR.
6. Retention Period:
We only retain personal data for as long as necessary or as required by law:
- Accounting data: 7 years in accordance with the Accounting Act (5 years in Denmark)
- Customer and partner data: during the ongoing business relationship + up to 2 years
- Quotes/requests that do not lead to contracts: max 12 months
- Marketing data (e.g., newsletters): until you unsubscribe
- Technical data (cookies, IP addresses): max 24 months.
7. Who has access to the information: Only we within EnergiAtlas and any collaborating partners (under confidentiality agreements) have access to the information. Suppliers used for IT, web hosting, and accounting may process data as per contracts.
8. Security: We employ technical and organisational measures to protect personal data, such as encryption, firewalls, and access controls.
9. Business Transfer
In the event of a potential sale or transfer of the business, personal data may be transferred to a new owner – always in accordance with GDPR and this policy.
10. Protection of Children
We do not knowingly collect data about children under the age of 13. If we discover that such data has been recorded, it will be deleted immediately.
11. Analytics and Cookies
We use analytical tools to understand how our website is used – for instance, the number of visitors, the most viewed pages, and how users navigate.
• The data is processed anonymously and is only used to improve content and services.
• Some data (e.g. IP address) may technically be considered personal data, but will not be stored longer than necessary.
• You can reject or delete cookies at any time via your browser.
Terms & Disclaimer
General Terms
By using this website (www.thoren369.com), you agree to the following:
• Use of Content
The information on the page is intended for general information purposes only. The content may not be copied, altered, or distributed without written permission from Thoren369.
• Intellectual Property Rights
Texts, images, graphics, and other material belong to Thoren369 unless stated otherwise. Certain information on this website may contain material created using licensed tools, image banks, or other third-party services. Thoren369 reviews all content before publication. Unless stated otherwise, the rights belong to Thoren369.
• Limitation of Liability
We strive for the information to be correct and current but cannot guarantee completeness, accuracy, or that the website is always available. Thoren369 is not liable for any direct or indirect damages arising from the use of the website.
• Applicable Law
These terms are governed by Swedish law.
Disclaimer
The information on this website is provided "as it is" without warranties. It should not be seen as professional advice. Users visit and use the website at their own risk. Thoren369 takes no responsibility for decisions or actions based on information from the site.
12. Contact: For questions regarding terms, disclaimer, privacy policy, or the handling of personal data, please contact us: Thoren369
Email: kontakt@thoren369.com Phone: +46 73 756 09 68 Web: www.thoren369.com
Last Updated: September 29th, 2025